Rating an offer

If the rating form has gone from a completed order, the window has closed. It is short on purpose, and this page explains what it is and what it is not.

The window is 48 hours#

Rating opens when the order is marked Completed and closes 48 hours later. Before completion there is nothing to rate; after that window the form is gone and cannot be reopened.

That is the same span as the comment thread's post-completion window, so the two days after delivery are when everything happens: read the work, ask anything you need to ask, then rate it.

What you give#

One to five stars, and optionally some written feedback. The stars are required, the text is not.

Write the text anyway when the stars are not five. A three-star rating with no explanation tells us something went wrong and nothing about what, which is the least useful signal we can receive.

What it is used for#

Ratings roll up into an average shown on the service's public page, alongside the number of ratings behind it. Some are also featured as reviews on that page.

This matters for how you should read the number in the other direction: an average on a service page is built from people who bought that exact service and were inside their 48-hour window. It is a small, recent sample rather than a lifetime score.

What it is not#

• Not a support channel. A rating is not read as a request and nothing happens in response to one. If you need something fixed, use the order's comment thread while it is open, or raise a ticket.
• Not about a mentor. Offers are delivered by the Revquix team, so an offer rating is about the work, not about a person you chose. Mentor ratings are a separate thing entirely - see rating and reviewing.
• Not tied to a refund. Rating an order low does not start a refund, and rating one highly does not waive anything.