Session packages
Bundling sessions into one purchase - what can go in, how long a buyer has to use it, and what happens if you change your prices afterwards.
A package is several of your services sold together at one price. The buyer pays once and redeems the sessions over time.
Building one#
- Between 2 and 20 services in it. A draft can hold one while you work; it will refuse to publish.
- Valid for 7 to 365 days from purchase.
- Priced between ₹500 and ₹20,000.
The services inside are your own. You can add a service that is also sold on its own, or one you have marked private so it exists only inside packages.
The validity clock#
Validity runs from purchase, not from first use. A 30-day package bought on the 1st expires on the 31st with whatever is unredeemed still on it.
The clock does not pause. If a buyer is unresponsive for three weeks and then wants four sessions in the last two days, the entitlement is real and the availability problem is yours to solve - which is an argument for a longer validity than feels necessary.
Your prices can change; a sold package cannot#
The price of every service inside a package is snapshotted onto the package when it is bought.
Raise your 1:1 call from ₹2,000 to ₹3,000 tomorrow, and a package sold today still redeems at the old value for its whole life. This protects the buyer from a mid-package increase, and it means a package is a commitment at today's prices for as long as its validity runs.
Redeeming#
The buyer books a session against the package the same way they book anything else, and the entitlement decrements. Your calendar, join links and feedback obligations all work identically - from the delivery side, a redeemed session is just a session.
The difference is entirely in the money, and it is significant:
⚠ You are paid per redemption, not at purchase. A ₹10,000 package does not arrive as ₹10,000. Each session releases its own slice as it is used. Package earnings is the whole story, and worth reading before you build your first one.
Cancelling a redeemed session#
The credit comes back if the cancellation is 6 hours or more before the start. Inside 6 hours the credit is spent, exactly as a paid session inside 6 hours is non-refundable.
See rescheduling and cancelling for why that boundary is 6 hours and not something else.
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