Rating and reviewing
When you can review a session, what a review is for, and what happens after you leave one.
After a session you can rate the mentor and write a review. It is optional, and it is the main thing keeping the marketplace honest.
The window#
30 days from the session. After that it closes.
Reviews are attached to a completed booking, so only somebody who actually bought and attended a session can leave one. That is why the ratings mean something.
What a useful review says#
The average tells the next person very little on its own. What helps is the specifics:
- What you came with - the question, the role, the stage you were at.
- What actually happened in the hour.
- Whether it was worth the money, which is the thing everybody is really asking.
"Great session, very helpful" is kind and tells nobody anything. Two sentences of detail is worth more to the next person than a hundred five-star clicks.
After you post it#
Your review is public on the mentor's profile and counts toward their average.
The mentor can reply to it. A reply appears alongside your review - they cannot edit or remove what you wrote.
Not reviewing is a real option#
Leaving no review is not a zero. An unrated mentor has no average rather than a bad one, so staying quiet does not quietly damage somebody - it just adds nothing.
Related#
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