Finding a mentor, booking and joining sessions, packages, and when things go wrong.
Search the docsThe marketplace
Where to search services rather than people, what each sort actually orders by, and why a listing with no rating is not being hidden from you.
Finding a mentor
The two front doors, what the search actually understands, every filter and sort, and why an unrated mentor is not sorted to the bottom.
Reading a mentor profile
What the rating measures, what the reliability score measures instead, why a blank one is not a bad one, and what is worth checking before you book.
Saved mentors and your interests
Keeping a shortlist, and the screen that shows you what Revquix has worked out about you - including how to correct or switch it off.
Booking a session
Finding a mentor, holding a slot, and the timing rules that decide which slots you can actually pick.
Joining, rescheduling and cancelling
When the join link opens and closes, what happens if nobody clicks anything, and how much of your money comes back if you cancel.
Session packages
Several sessions bought together - how the validity clock works, why it pauses, and what happens if the mentor stops offering slots.
Messaging your mentor
Why you cannot message before booking, when the thread opens and closes, and what to do with a question you need answered first.
Rating and reviewing
When you can review a session, what a review is for, and what happens after you leave one.
When a session goes wrong
A session that did not happen as agreed is a dispute, not a support ticket - here is the window, the evidence, and what can actually be put right.