Notifications
The bell and the notification centre, the categories you can tune, and the handful Revquix will not let you switch off.
Revquix tells you things in two places: in the app, on the bell in the workspace header, and by email. The two are tuned separately, so you can keep something on screen without it also arriving in your inbox.
Notifications is the full list. The bell shows recent ones without leaving the page you are on.
What gets sent#
Roughly, in the order they matter:
- Bookings and sessions - confirmations, cancellations, and a reminder before a session starts.
- Payments and refunds - receipts, and refunds when they are issued.
- Credits - movements in your balance.
- Disputes - raised, and resolved.
- Tool runs - when a run you started finishes or fails.
- Social and blog - followers, and activity on what you have written.
- Platform announcements - occasional, from us.
- Recommendations - suggestions. Marketing, and treated as such.
If you are a mentor there are more: your application's outcome, payout cycles and processed payouts, availability nudges, and changes to your mentor status.
Tuning them#
Each category has two switches - in-app and email - set from the Preferences tab in your settings.
Tune rather than turning everything off. The categories are genuinely not equal: a session reminder or a failed payout is time-sensitive and hard to recover from if missed, while a recommendation is not.
Some cannot be switched off#
A few carry information we are not willing to let you miss, so their switches are fixed.
| Category | Why |
|---|---|
| Disputes | Both in-app and email. A dispute has legal relevance and a deadline. |
| Mentor earnings | Both. Payout notifications are a record of money moving to you. |
| Bookings | In-app only - the email can be turned off. Something you paid for is happening at a time. |
| Payment-linked orders | In-app only. |
| Credits | In-app only. A movement in your balance is not optional information. |
| Problem authoring | In-app only. You asked for the outcome by submitting the problem. |
Everything else - social, blog, tool runs, calendar nudges, recommendations, platform announcements - is yours to silence entirely.
Emails that are not notifications#
Some mail is not a notification and is not governed by these switches: a sign-in code, a password reset, a receipt you asked for. Those are part of using the account rather than updates about it.
The newsletter#
The newsletter is a separate subscription, taken by entering an email in the form in the site footer. It is not tied to your account, so none of the switches above turn it off - and subscribing does not require an account at all.
Related#
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