Booking a session
Finding a mentor, holding a slot, and the timing rules that decide which slots you can actually pick.
Sessions are bought from a mentor's listing. Two kinds exist and they behave slightly differently, which is worth knowing before you pick one.
The two kinds#
Hourly session
Open-ended time with a mentor - review, advice, working through a problem.
Mock interview
A structured interview with written feedback afterwards.
They differ in two places that matter: mock interviews come with feedback, and their cancellation ladders are different. See joining and cancelling for the exact percentages.
Finding someone#
The marketplace lists services and Mentors lists people - both reach the same bookings. Filters, sorting and how the search actually works are in finding a mentor.
The timing rules#
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Book with enough notice. Each mentor sets how much notice they need - four hours unless they change it, and never less than 30 minutes. Slots closer than that are not offered, because a mentor needs notice that is not a notification.
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Book within the mentor's window. Each mentor also sets how far ahead you can book: 7, 14, 21, 30, 60 or 90 days, and 30 unless they change it. Further ahead than that and availability stops being a promise anybody can keep.
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Picking a slot holds it for a few minutes while you pay. If you do not finish, the hold lapses and the slot returns - it is not lost, and it is not yours yet either.
After you book#
The booking appears in My bookings with its join link, and you get a reminder shortly before it starts. The join link becomes active 10 minutes before the scheduled time.
Buying several at once#
If you expect to come back to the same mentor, a package is several sessions bought together at a lower price per session. You redeem them one at a time against that mentor's availability, and the money moves once, when you buy.
Related#
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