# Your payment history

> Every payment you have made, what each status means, and why the reference on a row is the thing to quote when something needs sorting out.

Source: https://www.revquix.com/docs/payments/your-payment-history
Last verified: 2026-09-04

---

[Your payment history](https://www.revquix.com/dashboard/payments/history) is every payment you
have made on Revquix - sessions, packages, credit purchases and passes - in one list, whichever rail
took it.

Each row opens a detail page with the full breakdown: what was bought, what it cost before any
discount, what the discount took off, what was charged, how you paid, and the processor's own
reference.

## What the statuses mean

| Status                 | What has happened                                                                   |
| ---------------------- | ----------------------------------------------------------------------------------- |
| **Created**            | The order exists; payment has not completed. Usually means a checkout you closed.   |
| **Authorized**         | Your bank approved it but it has not been taken yet. Normally momentary.            |
| **Captured**           | Paid. This is the settled state.                                                    |
| **Failed**             | The payment did not go through. Nothing was taken.                                  |
| **Refund initiated**   | A refund has been sent to the provider and has not landed yet.                      |
| **Refunded**           | The full amount has been returned.                                                  |
| **Partially refunded** | Some of it has been returned - a cancellation ladder, or a partial dispute outcome. |

> **Note** - Created rows are not charges
>
> A row sitting at Created is an order nobody paid for. It is a record that you started something, not
> money owed. See [when a payment fails](https://www.revquix.com/docs/payments/when-a-payment-fails).

## Quote the reference

Every payment carries a reference. When something needs sorting out, **quote it** - it identifies the
exact order, which is the difference between one reply and four.

It is on the row and on the detail page, and it is what appears on the [invoice](https://www.revquix.com/docs/payments/invoices) too.

## Refunds appear here first

A refund shows in this list before it reaches your account - those are two different events, and the
gap between them is the bank's. The row is the evidence that we sent it.

If it has been more than **7 working days** since a refund showed as issued, that is worth writing
in about. Full detail in [refunds](https://www.revquix.com/docs/payments/refunds).

## What is not here

- **Credits spent on tools.** Those are not payments - they are in [your credits statement](https://www.revquix.com/dashboard/credits), and in [your run history](https://www.revquix.com/docs/tools/your-run-history).
- **Money you have earned as a mentor.** That is a payout, not a payment - see [when you get paid](https://www.revquix.com/docs/mentors/when-you-get-paid).

## Related

- [Invoices](https://www.revquix.com/docs/payments/invoices) - Getting a document for an order.

- [Refunds](https://www.revquix.com/docs/payments/refunds) - Where a refund appears and when.

- [Credits](https://www.revquix.com/docs/payments/credits) - The other ledger.