# When you get paid

> The stages between a completed session and money in your account, why there is a deliberate wait, and what each status on the Earnings page means.

Source: https://www.revquix.com/docs/mentors/when-you-get-paid
Last verified: 2026-09-03

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A buyer paying is not the same event as you being paid, and the gap between them is deliberate. Your
**Earnings** page shows exactly where each amount is.

## The stages

1. **Awaiting session.** Paid for, not yet delivered. Nothing is owed to you until it happens.
2. **In the dispute window.** Delivered, and the period in which a problem can still be raised is
   running. This is the wait people ask about - see below.
3. **Clearing.** The window has passed and the amount is ready to be processed.
4. **In progress.** The transfer to your bank has been initiated.
5. **Paid.** In your account.

Three other statuses appear when something is not on the normal path:

| Status              | What it means                                                                                                         |
| ------------------- | --------------------------------------------------------------------------------------------------------------------- |
| **On hold**         | Something is unresolved - most often a mock interview report past its deadline, or an open dispute.                   |
| **Needs attention** | We need something from you, usually on your payout account.                                                           |
| **Failed**          | The transfer was attempted and rejected. See [payout accounts](https://www.revquix.com/docs/mentors/payout-accounts). |

## Why the wait

A dispute can be raised for **14 days** after a booking closes. Paying out immediately would mean
recovering money from mentors after the fact - which is worse for you than waiting, not better.

> **Note** - The wait is the same for everyone and is not a judgement about you
>
> It is not a hold, a review, or a reflection of your reliability. It is the dispute window running its
> course on every booking equally.

## What holds a payout

- **An unfiled mock interview report.** The hold starts the moment the deadline passes. File within
  24 hours of it and the payout releases automatically. Later than that and a person decides.
  See [session feedback](https://www.revquix.com/docs/mentors/session-feedback).
- **An open dispute** on that booking.
- **A payout account** that is missing or has failed verification.

## Packages are not on this ladder in the way you would expect

A package purchase does not produce one payout. Each redemption releases its own slice, and each
slice then travels these stages independently.

So a ₹10,000 package can be fully paid by the buyer while almost none of it is anywhere near your
bank - and that is correct. [Package earnings](https://www.revquix.com/docs/mentors/package-earnings)
explains it.

- [Payout accounts](https://www.revquix.com/docs/mentors/payout-accounts) - Where the money goes, and why one fails.

- [Package earnings](https://www.revquix.com/docs/mentors/package-earnings) - Why package money arrives in pieces.