# Payout accounts

> The bank account your earnings are sent to - adding one, why verification exists, and what to do when a transfer fails.

Source: https://www.revquix.com/docs/mentors/payout-accounts
Last verified: 2026-09-03

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Your payout account is where cleared earnings are sent. Without one, earnings still accrue - they
simply have nowhere to go.

## Two kinds of account

You can be paid to a **bank account** or to **UPI**, and you can hold more than one. One is marked
**primary**, and that is where money goes.

| Type             | What it needs                                  |
| ---------------- | ---------------------------------------------- |
| **Bank account** | Account number, IFSC code, account holder name |
| **UPI**          | Your UPI ID                                    |

Both must be Indian and in your own name - earnings are paid in rupees into an Indian account, which
is also why setting your prices in another currency is not offered.

> **Note** - UPI is usually the faster one to set up
>
> Fewer fields, and no IFSC to mistype. A bank account is worth having as well if you want a record
> that matches your statements exactly.

## Getting the details right

The name on the account should match your account name. A mismatch is the most common cause of a
rejected transfer, and it is rejected by the bank rather than by us - so it fails late, after the
transfer has been attempted.

> **Warning** - Check the account number twice
>
> A valid-looking account number that belongs to nobody fails slowly and unhelpfully. There is no way
> for us to tell a typo from a legitimate account we cannot reach.

For UPI, confirm the ID resolves in your own UPI app before saving it here. A handle that has been
deactivated looks perfectly well-formed.

## Verification## Verification

A new account is verified before it is used. Until it passes, earnings sit in **Clearing** rather
than being transferred - they are not lost and nothing is at risk, they are waiting for somewhere to
go.

## When a transfer fails

A failed payout shows as **Failed** on the Earnings page with the reason we were given.

1. **Read the reason.** Most are a name mismatch, a closed account, or a wrong IFSC.
2. **Fix or replace the account.** Correcting the details is enough; you do not need a new one unless
   the account itself is closed.
3. **The amount is retried.** It is not written off, and you do not need to ask for it.

Money from a failed transfer is never lost. It returns to a state where it can be sent again.

## Changing accounts, and the primary

Adding an account does not switch to it - you mark it **primary**, and that is the switch. Holding a
second account and forgetting to make it primary is why money sometimes lands where somebody did not
expect.

You can replace or re-mark your payout account at any time. Anything already **in progress** continues to the
old account - once a transfer is initiated it cannot be recalled. Anything still clearing goes to the
new one.

If you are closing the old account, change the payout account first and wait for in-progress
transfers to land.

- [When you get paid](https://www.revquix.com/docs/mentors/when-you-get-paid) - The stages before a transfer starts.